Owly Finance Credit Guide

Understanding our services, your rights, and how we help you secure the best financial outcomes.

About Us

Owly Finance is a licensed mortgage broker dedicated to finding the best loan solutions for our clients. We act as an intermediary between you and lenders, leveraging our expertise and industry connections to negotiate favorable terms on your behalf.

Our mission is to simplify the lending process, providing transparent advice and personalized service to help you achieve your financial goals.

Services We Provide

Home Loans
Investment Loans
Refinancing
Personal & Car Loans

Our Panel of Lenders

We maintain relationships with a diverse range of lenders to ensure you have access to competitive products. Our panel includes Australia's major banks, second-tier lenders, and specialist providers.

Major Banks Credit Unions Building Societies Specialist Lenders

Commissions & Fees

Fees: In most cases, our services are free of charge to you. If a fee is applicable (e.g., for complex non-conforming loans), we will provide you with a Quote before proceeding.

Commissions: Lenders pay us a commission upon settlement of your loan. This commission is not added to your loan but is a cost borne by the lender.

  • Upfront Commission: A percentage of the loan amount paid at settlement.
  • Trail Commission: A smaller ongoing percentage paid monthly for the life of the loan.

Detailed commission information specific to your loan will be provided in your Credit Proposal Disclosure.

Dispute Resolution

We are committed to providing you with the best possible service. If you have any concerns or complaints, please contact our Internal Dispute Resolution team first.

If we are unable to resolve your complaint to your satisfaction, you may refer the matter to our external dispute resolution scheme:

Australian Financial Complaints Authority (AFCA)

Telephone: 1800 931 678
Website: www.afca.org.au

Contact Us

Have questions about our credit guide or want to discuss your loan options?

  • 1300 311 547
  • info@owly.com.au
  • Level 10, 100 Barangaroo Ave,
    Barangaroo NSW 2000